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Chloe Ainsley Creative

Modern stationery & design studio

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Shipping & delivery  |  Privacy policy  |  Terms & conditions Eco-policy

© 2018 - 2019 Chloe Ainsley / Trading as 'Chloe Ainsley Creative'.  All rights reserved.

Please do not reproduce any work without the expressed written consent of Chloe Ainsley.

HOW TO ORDER

 I aim to ensure that the process runs as smoothly as possible from start to finish which is why transparency and good management of expectations is so important here at Chloe Ainsley Creative to help you to plan and avoid disappointment.

Useful things like the studio shipping and delivery, T&C's and privacy policy can all be found by clicking on the links at the bottom of each page on the website.

THE PROCESS

01

GET IN TOUCH

You've found a design within the Studio Collection which is just right for your big day OR you want to go for the bespoke option.

02

ORDER

I'll direct you to a form to complete to let me know of any specific requirements and details for your items.

Price of a sample pack is £5.00 (plus postage) 

Price of bespoke samples are calculated upon request. 

03

WORDING

All your wording for your items must be sent as a Word document. If you've ordered place cards or a table plan, an Excel spreadsheet of names is really helpful!

04

DEPOSIT

Once I have your completed order form and wording, I will then send you an invoice for the total cost of your items. A 50% non-refundable design fee must be paid before work can begin.

05

DESIGN

The design and personalisation begins! I will provide you with digital proofs via email which you'll need to check and approve.

06

FINAL PROOF

Proofs are intended to be a final check to make sure you’re completely happy prior to your items going to print.

07

FINAL BALANCE

Once your proofs have been approved, I will send you your final invoice detailing the balance remaining. This needs to be paid in full prior to your items going to print.

08

DELIVERY

I LOVE to hear about your wedding/event and how everything went! I also really appreciate any feedback, or comments on anything from service to design.

SAMPLES

A sample pack allows you to feel the quality and finish of my Studio Collection designs. Sample packs cost £5.00 each plus postage.

 

Order a sample pack and you will receive a random selection from the Studio Collection. No two sample packs are the same but in general often include 1 x Save the Date, 1 x Invitation, 1 x RSVP, 1 x Details Card and 1 x Menu.