HOW TO ORDER
I aim to ensure that the process runs as smoothly as possible from start to finish which is why transparency and good management of expectations is so important here at Chloe Ainsley Creative to help you to plan and avoid disappointment.
GET IN TOUCH
You've found a design within the Studio Collection which is just right for your big day OR you want to go for the bespoke option.
I'll direct you to a form to complete to let me know of any specific requirements and details for your items.
Price of a sample pack is £5.00 (plus postage)
Price of bespoke samples are calculated upon request.
All your wording for your items must be sent as a Word document. If you've ordered place cards or a table plan, an Excel spreadsheet of names is really helpful!
Once I have your completed order form and wording, I will then send you an invoice for the total cost of your items. A 50% non-refundable design fee must be paid before work can begin.
The design and personalisation begins! I will provide you with digital proofs via email which you'll need to check and approve.
Proofs are intended to be a final check to make sure you’re completely happy prior to your items going to print.
Once your proofs have been approved, I will send you your final invoice detailing the balance remaining. This needs to be paid in full prior to your items going to print.
I LOVE to hear about your wedding/event and how everything went! I also really appreciate any feedback, or comments on anything from service to design.
WHEN TO ORDER
Not sure when you need to get in touch to order your save the date cards, invitations or on-the-day stationery? Below is a really, helpful table that shows you the latest you need to get in touch based on your wedding or event month and approximately when your stationery should be dispatched.
I recommend that you send out invitations 3-4 months ahead of your big day to allow time for chasing RSVPs and so that you have enough time to get final numbers to other suppliers that you're working with.
From design fee payment received to delivery, general time guidelines are as follows
4-6 weeks for customisable Save the date cards
8 weeks for customisable Studio collection invitations*
6-8 weeks for on-the-day wedding/event stationery*
4-6 weeks for thank you cards
*Bespoke design service has a longer time usually 12-16 weeks depending on the complexity
These timings are in place to maintain high standards and allow adequate time for you to review and approve digital proofs. In order to operate the Studio in an eco-friendly manner I have designated print slots where several sets of stationery are printed in the same print run.
Ready to order?